clMDE

For utilities and municipal services

Mobile data capture and field service – as flexible as your processes

clMDE connects dispatching in the office with the app in the field: from meter reading and meter exchange to customer appointments. Adaptable to your processes, without being tied to special hardware.

View demo Get in touch

App for Android and iOS · web interface for dispatching and administration. The user interface is in German.

Areas of use

One system for all field service tasks

  • Data collection
  • Meter reading
  • Meter exchange
  • Rotation and calibration exchange
  • Debt collection
  • Customer service
  • Inspections
  • Logistics

Features

From job to report

The modules work together and can be adapted to your workflows.

  • Mobile app

    Process jobs on Android and iOS – with barcode scanner, photo documentation, map view and local storage of job data.

  • Meter reading and exchange

    Capture meter readings, meter exchanges and inspections, with plausibility checks right at input.

  • Dispatching and routes

    Plan jobs on the map, build tours and assign them to staff – manually or automatically.

  • Shift and absence planning

    Keep track of shift schedules, holidays and absences and take them into account when assigning jobs.

  • Time tracking

    Record and evaluate working hours on mobile, with notes on rest periods and maximum working time.

  • Stock and material

    Manage devices and material, check stock and assign installed devices to the job.

  • Customer portal

    End customers book or reschedule appointments and submit data themselves – saving trips and queries.

  • Dashboard and reports

    Progress, key figures and anomalies of all jobs at a glance.

  • Interfaces

    Exchange job and result data automatically with your business systems.

Your benefits

Why clMDE?

  • High flexibility
  • Adapts to your workflows
  • Highly scalable
  • Not tied to special hardware

Security and operations

Your data in good hands

  • Hosted in Germany

    The servers are located in data centres in Frankfurt am Main.

  • Encrypted transfer

    All connections between app, browser and server use HTTPS.

  • GDPR compliant

    Data is kept separate per client and processed in line with the GDPR. See the privacy policy (German).

Get to know clMDE

Take a look at the demo or talk to us about your requirements.

Send an e-mail Go to demo
Compulights GmbH
Nobelstr. 3-5
41189 Mönchengladbach, Germany
info@compulights.de